Legal Terms & Policies

Explore our terms and conditions, privacy policy, and refund policy to understand your rights and responsibilities.

Policies Overview

At Uvolution Consulting, we believe that transparency, trust, and integrity are the foundations of any professional relationship. This page outlines the key terms that govern your engagement with our services, your rights regarding privacy and personal data, and our policies on refunds and cancellations.

We encourage you to review the following sections carefully:

Terms & Conditions

The rules and responsibilities that define how we deliver our services and products.

Privacy Policy

How we collect, use, and safeguard your personal information, in compliance with applicable laws including GDPR, CCPA, and PIPEDA.

The conditions under which refunds may be granted for consulting services, digital products, and educational programs.

Refund Policy

Section 1: Terms & Conditions of Use

1.1 Overview

This website ("Site") and its services are operated by Uvolution Consulting LLC, a single-member limited liability company organized under the laws of the State of Wyoming, United States. Throughout the Site, the terms "we," "us," and "our" refer to Uvolution Consulting LLC. By accessing our website or purchasing any of our services, programs, or digital products, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms"), including all additional policies referenced herein.

These Terms apply to all users, including clients, customers, browsers, vendors, affiliates, and content contributors.

1.2 Eligibility

You must be at least 18 years old to access our services. By agreeing to these Terms, you represent that you are of legal age in your jurisdiction and legally authorized to enter binding agreements.

1.3 Scope of Services

Uvolution Consulting LLC provides:

Executive performance advisory and consulting services
Commercial strategy and fractional revenue leadership consulting services
Online educational programs and systems
Digital content including eBooks, workbooks, templates, and courses
We reserve the right to modify or discontinue any service or product at our discretion without notice.

1.4 User Conduct & Acceptable Use

You agree not to misuse, replicate, resell, or redistribute any part of our Site or Services. Prohibited activities include but are not limited to:

Using our content or systems to develop competing products
Violating any applicable law or regulation
Transmitting malicious code or attempting to gain unauthorized access to systems

1.5 Intellectual Property

All content on this Site, including but not limited to text, images, branding, methodologies, and systems, including the APEX Performance System, the Enter Your New Prime program, the APEX Performance Score, the Revenue Ceiling Diagnostic, and the Uvolution Commercial Engine System, and all digital products, is the intellectual property of Uvolution Consulting LLC. You are granted a limited, non-transferable license for personal or professional use. Redistribution, commercial exploitation, or modification is strictly prohibited without written consent.

1.6 Payment & Currency

All payments are securely processed via approved gateways (e.g., Stripe, PayPal). Prices are listed in United States Dollars (USD), or specified otherwise. By purchasing, you authorize us to charge your selected payment method for the full amount. We are not responsible for fees incurred through currency conversion or foreign transaction charges.

1.7 Disclaimer of Guarantees

Uvolution Consulting LLC does not guarantee specific results from the use of its services or products. Client outcomes vary based on individual effort, context, and external variables. Any testimonials, case studies, or performance examples are illustrative only. Where a specific written guarantee is published for a given program, that guarantee governs to the extent stated in Section 1.20.

1.8 Limitation of Liability

To the maximum extent permitted by law, we disclaim all warranties and are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or Services. Liability is strictly limited to the amount paid for the specific product or service.

1.9 Governing Law

These Terms are governed by the laws of the State of Wyoming and the United States, without regard to conflict of law principles.

For users in Canada and the European Union, your statutory rights under local consumer protection laws remain unaffected. In the event of a dispute, unless otherwise required by applicable law, you agree to submit to the jurisdiction of the courts of the State of Wyoming.

1.10 Coaching and Consulting Scope (Not Medical/Psychological Care)

Uvolution Consulting LLC provides executive performance coaching and consulting and business advisory services. Coaching and consulting are not psychotherapy, counseling, medical care, or any other regulated health service. We do not diagnose, treat, or cure medical or psychological conditions. Any reference to CBT (Cognitive Behavioral Therapy), NLP (Neuro-Linguistic Programming), or similar methods is applied in a coaching and consulting, educational context only, and is not a substitute for medical consultation, guidance, or advice.

1.11 Health, Fitness & Nutrition Disclaimer; Assumption of Risk

Any guidance on training, movement, nutrition, supplementation, sleep, or recovery is educational and general in nature. It is not medical or dietetic advice and may not be appropriate for individuals with specific conditions. You agree to obtain appropriate medical clearance and to consult your physician or other qualified professional before implementing such guidance. You understand that physical training and supplementation involve inherent risks and you assume full responsibility for your participation.

1.12 No Emergency or Crisis Services

Uvolution Consulting LLC is not a crisis or emergency resource. If you are in crisis or believe you may harm yourself or others, contact local emergency services immediately. We may pause or terminate coaching and consulting engagements and refer you to licensed care if we reasonably believe such services are not appropriate.

1.13 No Legal/Financial/Tax Advice

Strategy discussions may touch on legal, financial, accounting, or tax considerations. Such discussions are for general information only and do not constitute professional advice. You remain responsible for obtaining advice from qualified professionals.

1.14 Client Responsibilities

You are responsible for (a) providing accurate information; (b) assessing your own capacity and risks; (c) making decisions and taking actions; and (d) engaging with agreed practices between sessions. You may decline any technique or recommendation at any time.

1.15 Confidentiality

We treat coaching and consulting conversations and materials as confidential and will not disclose your identifiable information without consent, except as provided in Clause 1.16 or as otherwise required or permitted by law.

1.16 Confidentiality: Exceptions

We may disclose information if we reasonably believe it is necessary to: (a) prevent or respond to risk of harm to you or others; (b) comply with a subpoena, court order, or other lawful request; (c) consult with legal counsel or insurers; or (d) address suspected abuse, neglect, or exploitation as required by applicable law.

1.17 Access by Executive Assistants or Internal Staff

If you authorize an assistant or colleague to schedule sessions, receive summaries, or access materials, you represent that you have authority to grant such access and you accept responsibility for that disclosure.

1.18 Electronic Communications & Security

Email and other electronic communications may not be fully secure. You accept these inherent risks and agree not to transmit highly sensitive information via unencrypted channels. We implement reasonable administrative, technical, and physical safeguards, but no method is 100% secure.

1.19 Minors

Services are intended for adults. We do not knowingly engage clients under the age of majority applicable to their jurisdiction unless officially signed off by their parents or legal guardians.

1.20 Program-Specific Guarantees

Except for any explicit, written guarantee published for a specific program (including any "continue until outcomes" commitments) and conditioned on full participation and timely completion of agreed actions, no results are promised or guaranteed.

Section 2: Privacy Policy

2.1 Our Commitment to Privacy

Uvolution Consulting LLC respects your privacy and complies with all applicable laws, including:

General Data Protection Regulation (GDPR): European Union
California Consumer Privacy Act (CCPA): United States
Personal Information Protection and Electronic Documents Act (PIPEDA): Canada

This Privacy Policy outlines how we collect, use, store, and protect your personal data.

2.2 What Information We Collect

We may collect the following personal information:

Name, email address, phone number, and professional title
Payment details (processed via secure third-party platforms)
Analytics and usage data via cookies and tracking tools
Communication preferences and consent history

2.2A Assessment & Coaching Data

In addition to the items listed in 2.2, we may collect: responses to the APEX Performance Score and the Revenue Ceiling Diagnostic, preference selections, scheduling metadata, session notes, progress metrics, and post-engagement feedback.

2.3 How We Use Your Information

We use your information to:

Provide services and process transactions
Communicate updates, offers, or educational content
Respond to support requests
Comply with legal or financial record-keeping obligations
Improve website functionality and client experience

We do not sell, rent, or trade your personal data to third parties.

2.3A Aggregated/De-identified Insights

We may use de-identified and aggregated data (e.g., anonymized APEX Performance Score and Revenue Ceiling Diagnostic results) to produce benchmarks, trend reports, and case summaries. These outputs do not identify individuals.

2.4 Your Rights

Under GDPR (EU Residents): Right to access and correct your data Right to withdraw consent at any time Right to request deletion or restrict processing Right to data portability Right to lodge a complaint with your data protection authority

Under CCPA (California Residents): Right to know what personal data we collect Right to request deletion Right to opt out of data sales (we do not sell data)

Under PIPEDA (Canadian Residents): Right to access and correct your personal data Right to know how your data is being used Right to file a complaint with the Office of the Privacy Commissioner of Canada

2.5 Cookies & Tracking

We use essential cookies and third-party analytics (such as Google Analytics) to monitor traffic and improve services. You can manage cookie preferences via your browser.

2.6 Data Security

We maintain administrative and technical safeguards to protect your data. Access to sensitive data is limited and encrypted when applicable.

2.6A International Transfers & Processors

We primarily use Google Workspace (Forms, Sheets, Docs, Drive, Gmail, Calendar) to process and store information. Data may be processed in or transferred to countries outside your own, including the United States and the European Union. Where required, we implement appropriate safeguards for cross-border transfers (e.g., Standard Contractual Clauses).

2.6B Security Measures

We maintain reasonable administrative, technical, and physical safeguards (e.g., access controls, least-privilege permissions, device security). No method is completely secure; residual risk remains.

2.7 Retention

We retain your data for as long as required to fulfill contractual obligations, comply with regulations, or as necessary for legitimate business purposes.

2.7A Retention: Coaching and Consulting Records

Identifiable coaching and consulting records (e.g., assessment responses, session notes, progress metrics) are retained only as long as necessary to deliver services and for legitimate business or legal purposes, after which they are deleted or anonymized.

2.8 Contact for Privacy Inquiries

Email: info@uvolutionconsulting.com. We will respond to verified data inquiries within 30 days.

2.8A Privacy Rights & Contact

You may request access, correction, deletion, restriction, or portability of your personal data, and may withdraw consent prospectively where processing is based on consent. To exercise rights, email info@uvolutionconsulting.com. We will respond in accordance with applicable law.

Section 3: Refund & Cancellation Policy

3.1 Digital Products (eBooks, Templates, Workbooks)

All digital product sales are final. Due to the nature of digital downloads, we cannot offer refunds or exchanges once the content has been accessed.

3.2 Online Courses & Programs

Refunds for self-paced online courses are available within 7 calendar days of purchase, provided that:

Less than 20% of course content has been accessed or downloaded

A written request is submitted via email to info@uvolutionconsulting.com

Refunds are processed within 15 business days and returned to the original payment method.

3.3 Consulting & Advisory Services

Consulting and performance advisory services are non-refundable once engagement has commenced. If no sessions or deliverables have begun, cancellations within 7 days of purchase may be eligible for a refund, minus any administrative fees.

In some cases, unused sessions may be converted to service credit at the discretion of Uvolution Consulting LLC.

3.4 Force Majeure

We are not liable for delays or cancellations caused by events beyond our control, including but not limited to illness, government restrictions, or platform outages.

3.5 Refund Request Procedure

To request a refund, email info@uvolutionconsulting.com with:

Your full name
Date and method of purchase
Service/product description
Reason for request

You will receive a confirmation and resolution within 10-15 business days.

3.6 Dispute Resolution

Any billing disputes or chargebacks should be addressed directly through our support team before being escalated to your payment provider. We are committed to resolving any concerns in good faith.