Legal Terms & Policies
Explore our terms and conditions, privacy policy, and refund policy to understand your rights and responsibilities.
Policies Overview
At Uvolution Consulting, we believe that transparency, trust, and integrity are the foundations of any professional relationship. This page outlines the key terms that govern your engagement with our services, your rights regarding privacy and personal data, and our policies on refunds and cancellations.
We encourage you to review the following sections carefully:
Terms & Conditions
The rules and responsibilities that define how we deliver our services and products.
Privacy Policy
How we collect, use, and safeguard your personal information, in compliance with applicable laws including GDPR, CCPA, and PIPEDA.
The conditions under which refunds may be granted for consulting services, digital products, and educational programs.
Refund Policy
Section 1: Terms & Conditions of Use
1.1 Overview
This website (“Site”) and its services are operated by Uvolution Consulting, a Swedish-based consulting and performance advisory firm. Throughout the Site, the terms “we,” “us,” and “our” refer to Uvolution Consulting. By accessing our website or purchasing any of our services, programs, or digital products, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including all additional policies referenced herein.
These Terms apply to all users, including clients, customers, browsers, vendors, affiliates, and content contributors.
1.2 Eligibility
You must be at least 18 years old to access our services. By agreeing to these Terms, you represent that you are of legal age in your jurisdiction and legally authorized to enter binding agreements.
1.3 Scope of Services
Uvolution Consulting provides:
Executive performance advisory and consulting services
Online educational programs and systems
Digital content including eBooks, workbooks, templates, and courses
Strategic business consulting services
We reserve the right to modify or discontinue any service or product at our discretion without notice.
1.4 User Conduct & Acceptable Use
You agree not to misuse, replicate, resell, or redistribute any part of our Site or Services. Prohibited activities include but are not limited to:
Using our content or systems to develop competing products
Violating any applicable law or regulation
Transmitting malicious code or attempting to gain unauthorized access to systems
1.5 Intellectual Property
All content on this Site, including but not limited to text, images, branding, methodologies, systems (e.g. The Uvolution Method), and digital products, is the intellectual property of Uvolution Consulting. You are granted a limited, non-transferable license for personal or professional use. Redistribution, commercial exploitation, or modification is strictly prohibited without written consent.
1.6 Payment & Currency
All payments are securely processed via approved gateways (e.g., Stripe, PayPal). Prices are listed in United States Dollars (USD), or specified otherwise. By purchasing, you authorize us to charge your selected payment method for the full amount. We are not responsible for fees incurred through currency conversion or foreign transaction charges.
1.7 Disclaimer of Guarantees
Uvolution Consulting does not guarantee specific results from the use of its services or products. Client outcomes vary based on individual effort, context, and external variables. Any testimonials, case studies, or performance examples are illustrative only.
1.8 Limitation of Liability
To the maximum extent permitted by law, we disclaim all warranties and are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or Services. Liability is strictly limited to the amount paid for the specific product or service.
1.9 Governing Law
These Terms are governed by the laws of the Kingdom of Sweden under Swedish jurisdiction.
For users in the United States, Canada, and the European Union, your statutory rights under local consumer protection laws remain unaffected. In the event of a dispute, unless otherwise required by applicable law, you agree to submit to the jurisdiction of the courts of Sweden.
Section 2: Privacy Policy
2.1 Our Commitment to Privacy
Uvolution Consulting respects your privacy and complies with all applicable laws, including:
General Data Protection Regulation (GDPR): European Union
California Consumer Privacy Act (CCPA): United States
Personal Information Protection and Electronic Documents Act (PIPEDA): Canada
This Privacy Policy outlines how we collect, use, store, and protect your personal data.
2.2 What Information We Collect
We may collect the following personal information:
Name, email address, phone number, and professional title
Payment details (processed via secure third-party platforms)
Analytics and usage data via cookies and tracking tools
Communication preferences and consent history
2.3 How We Use Your Information
We use your information to:
Provide services and process transactions
Communicate updates, offers, or educational content
Respond to support requests
Comply with legal or financial record-keeping obligations
Improve website functionality and client experience
We do not sell, rent, or trade your personal data to third parties.
2.4 Your Rights
Under GDPR (EU Residents):
Right to access and correct your data
Right to withdraw consent at any time
Right to request deletion or restrict processing
Right to data portability
Right to lodge a complaint with your data protection authority
Under CCPA (California Residents):
Right to know what personal data we collect
Right to request deletion
Right to opt out of data sales (we do not sell data)
Under PIPEDA (Canadian Residents):
Right to access and correct your personal data
Right to know how your data is being used
Right to file a complaint with the Office of the Privacy Commissioner of Canada
2.5 Cookies & Tracking
We use essential cookies and third-party analytics (such as Google Analytics) to monitor traffic and improve services. You can manage cookie preferences via your browser.
2.6 Data Security
We maintain administrative and technical safeguards to protect your data. Access to sensitive data is limited and encrypted when applicable.
2.7 Retention
We retain your data for as long as required to fulfill contractual obligations, comply with regulations, or as necessary for legitimate business purposes.
2.8 Contact for Privacy Inquiries
Email: info@uvolutionconsulting.com We will respond to verified data inquiries within 30 days.
Section 3: Refund & Cancellation Policy
3.1 Digital Products (eBooks, Templates, Workbooks)
All digital product sales are final. Due to the nature of digital downloads, we cannot offer refunds or exchanges once the content has been accessed.
3.2 Online Courses & Programs
Refunds for self-paced online courses are available within 7 calendar days of purchase, provided that:
Less than 20% of course content has been accessed or downloaded
A written request is submitted via email to info@uvolutionconsulting.com
Refunds are processed within 15 business days and returned to the original payment method.
3.3 Consulting & Advisory Services
Consulting and performance advisory services are non-refundable once engagement has commenced. If no sessions or deliverables have begun, cancellations within 7 days of purchase may be eligible for a refund, minus any administrative fees.
In some cases, unused sessions may be converted to service credit at the discretion of Uvolution Consulting.
3.4 Force Majeure
We are not liable for delays or cancellations caused by events beyond our control, including but not limited to illness, government restrictions, or platform outages.
3.5 Refund Request Procedure
To request a refund, email info@uvolutionconsulting.com with:
Your full name
Date and method of purchase
Service/product description
Reason for request
You will receive a confirmation and resolution within 10–15 business days.
3.6 Dispute Resolution
Any billing disputes or chargebacks should be addressed directly through our support team before being escalated to your payment provider. We are committed to resolving any concerns in good faith.
Updates & Revisions
We reserve the right to modify these policies at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of these changes.
Uvolution Consulting
info@uvolutionconsulting.com
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